Start the ball rolling (cont)

Ask the Local Authority what their policies and procedures are for dealing with Neighbour problems and ask them to send you copies of them or viewing locations on the WWW if they have them available online. Then ask them to look into your situation on your behalf (they have a duty towards you to try to resolve any problems with the neighbour or take appropriate action). You might try this step before contacting the Mediation service or get your Council to refer you to one instead.

If you rent from a Housing Association - the same situation exists.

Check Insurance Policies

If you own your own home you should check all your house Insurance policies (Contents and Buildings) to see if you have access to a legal helpline or legal cover; these are often free and included within insurance policies, but check first before using any service that you may get charged for! Contact your insurance company in the first instance for advice. If not then you may need to consult a Solicitor.

Do not contact a Solicitor until you have checked your policies, as if you do contact Solicitor's in advance, you may void any legal help that could be available from your insurance company/policy. Make sure your insurance company gives you the go ahead and be guided by them with any procedures (get this in writing if you can).

If you have a anti-social neighbour that rents their home from a Private Landlord, then again get legal advice accordingly as the Landlord might need to be contacted by letter about different issues. Landlords have obligations and duties towards you and you may have a neighbour that could be breaching their tenancy agreement (e.g. their tenancy contract may stipulate no excessive and un-reasonable noise between the hours of 11pm to 7am, etc).